As a hairstylist, one of the most important habits I've developed is saving every client’s coloring formula. It might seem like a small task, but it makes a big difference in maintaining client satisfaction and building long-term loyalty. Here’s why it’s a must, even on the busiest of days.
“Can You Do the Same Color as Last Time?”
How often do you hear this from clients? For me, it’s almost every day. Clients who return
for the same look are doing so because they trust me to replicate the results that made them happy the first time.
Attracting a new client is one thing - it’s relatively easy to make a great first impression. But getting them to come back for the second, third, or even twentieth appointment? That takes professionalism, consistency, and personalized attention.
By saving their color formulas, I show my clients that I value their time and preferences. It’s a small gesture, but it sends a powerful message: I care enough to keep track of what works for them and to ensure their satisfaction every time.
A Simple Habit That Makes a Big Impact
Whether it’s a complex multi-step color or a simple single-tone shade, recording the details of each formula is key. When I look back at my notes, I can see everything at a glance - oxidant strength, processing time, and any adjustments I made.
Here’s the secret: save the formula immediately after you mix it. Don’t wait until the client has left or the end of your shift when you're tired and prone to forgetting the small details. It takes just a few seconds, but it eliminates the risk of losing valuable information.
Over time, this becomes second nature, and it ensures that you’re always prepared for a client’s next visit.
A Personal Touch Clients Remember
Saving color formulas isn’t just about accuracy; it’s also about creating a personal connection. When I tell a client, “Next time, I’ll add just a touch of this or that to refine the color,” it sparks their curiosity. They’re excited to see what I’ll come up with, and it gives them another reason to book their next appointment.
Clients love feeling like their stylist is invested in their look. Keeping detailed notes shows them that I’m not just going through the motions - I’m tailoring my work to their individual needs.
Stay Organized, Stay Ahead
If you’re not already in the habit of saving formulas, now is the time to start. Apps like Stay In Charm make it incredibly easy to organize and access your client notes. With just a few taps, you can record all the essential details and ensure that no information slips through the cracks.
Trust me, this small habit will pay off in the long run. Not only will it help you deliver consistent results, but it will also strengthen your client relationships and set you apart as a stylist who truly cares.
Final Thoughts
In a fast-paced salon environment, it’s easy to overlook details. But taking a few moments to save each client’s color formula can make all the difference. It shows professionalism, builds trust, and keeps your clients coming back for more.
So next time you’re mixing that perfect shade, don’t forget to save the formula. It’s a small step with big rewards - for both you and your clients.
To do all that easily Download the App Now and see how it can save
you time and enhance your client experience.
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